Welcome to RosiGallery. We pride ourselves on delivering gallery-quality artwork to your doorstep under the highest standards of safety and care. Please review our shipping practices below.
1. Order Fulfillment: Processing & Production Time
The estimated total delivery time is usually 7-20 business days from order confirmation to arrival.
Total Delivery Time = Creation & Processing Time + Shipping & Delivery Time
Creation & Processing Time: 3-12 business days
Shipping & Delivery Time: 4-8 business days after dispatch
Total Estimated Delivery Time: 7-20 business days
All timelines are estimated in business days and exclude weekends, public holidays, customs delays, remote area delivery delays, carrier delays, weather disruptions, and circumstances outside our control.
2. Domestic & International Shipping Timelines
Estimated delivery timelines are calculated from the day the parcel is handed over to our logistical partners (FedEx, UPS, DHL, or USPS).
* Global Shipping: Estimated 4–8 Business Days, Free Shipping
Please note: Total Delivery Time = Creation & Processing Time + Shipping & Delivery Time. Delivery estimates are not guaranteed and may be affected by customs clearance, remote area service, weather, public holidays, carrier delays, peak seasons, or other circumstances outside our control.
3. Shipping Damage Protection & Transit Insurance
Every artwork shipped from our studio is 100% insured. In the rare event that your art arrives damaged due to carrier mishandling, please contact us at info@rosigallery.com within 48 hours of delivery. You must retain all original packaging materials and provide clear photographs of both the external box damage and the compromised product so we can immediately initiate a complimentary priority replacement for you.
4. Customs Duties & Import Fees
For orders shipped to the United States, applicable customs duties or import taxes are covered by RosiGallery where required and available through our shipping arrangement.
For destinations outside the United States, any import duties, taxes, customs fees, brokerage fees, or other local charges assessed by the destination country or region are the responsibility of the customer, unless otherwise stated at checkout.
RosiGallery is not responsible for customs delays, local customs inspections, import restrictions, or additional costs caused by customs clearance in the destination country or region.